Are there any current recall actions?
Yes, there are. When we become aware of a recall, we always do our best to check whether any of our cyclists are affected and to inform them accordingly.
Below is a list of the recalls we are currently aware of. Note: this list may not be complete, but we keep it up to date with the information we have.
- Ellio Max
- The front fork needs to be replaced, this will be done via the bike dealer.
- Affected cyclists need to register.
- Ellio does not provide compensation or a replacement bike.
- You can contact Ellio directly at: recall@ellio.be.
- All details are available on Ellio’s website.
- DT Swiss
- The recall applies to the following series:
- ERC with 35mm and 45mm rim height
- CRC with 35mm and 45mm rim height
- HEC with 45mm rim height
- The impact is unclear as these parts are used by several brands. As a result, we’re unable to determine ourselves whether our cyclists are affected.
- You can contact DT Swiss directly at: recall@dtswiss.com.
- All details are available on DT Swiss’s website.
- Cowboy C4 ST (Edition MR)
- Cowboy will contact affected cyclists directly.
- You can contact Cowboy directly at: recallteam@cowboy.com.
- All details are available on Cowboy’s website.
This doesn’t answer your question?
Contact our expert 🚲
T: 011 730 115 – option 6
@: info@acceptatie.cyclis.be
